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Returns & replacements

Every piece in the shop is made to order — printed for you after you order, then shipped with tracking. That changes how returns work, so here is the whole policy in plain words.

Misprinted, damaged, or the wrong item

We replace it free, within 30 days of delivery. Contact us with the email you used at checkout, what went wrong, and a photo of the item (and of the print, if that is the problem). We confirm and send a replacement — you do not need to ship the original back.

Wrong size or changed your mind

Because each item is made to order, we cannot accept returns or exchanges for size or change of mind. Please open the Size & fit guide on the product page before you order — it lists laid-flat measurements for every size, and sizing up gives a relaxed fit.

Production and shipping

Made to order in 2–5 business days, then shipped with tracking. US orders typically arrive in 5–10 business days. The tracking number is emailed the moment your order ships.

Lost or stuck in transit

If tracking stops moving for more than 10 business days, or the carrier marks the parcel delivered and it never arrived, contact us within 30 days of the ship date and we will sort it out.

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